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Paper Invitations

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Q: How many invitations are in a pack?
Each pack includes 20 invitations.

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Q: Do the invitations come with envelopes?
Yes. Every pack comes with 20 white envelopes.

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Q: What size are the invitations?
Our invitations are A6 (105 × 148 mm).

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Q: What material are they made from?
They are printed on premium 300gsm card stock for a sturdy, high-quality finish.

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Q: Will the colours look exactly like the pictures?
We aim to represent colours as accurately as possible. However, slight variations may occur between printed products and what you see on screen.

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Digital Invitations

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Q: How do I receive my digital invitation?
You will receive your digital invitation as a Canva template link via email.

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Q: What do I need to use my invitation?
You will need a free Canva account to personalise and download your invitation.

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Q: Will Colourfully Black personalise my digital invitation for me?
No. You will receive an editable template that allows you to add your own party details directly in Canva.

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Q: Why choose a digital invitation?
Digital invitations are quick, convenient and easy to personalise and share with friends and family.

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Q: Can I return or cancel a digital invitation?
Because digital invitations are supplied as digital content, different cancellation rules apply. Where you request immediate access and agree that supply can begin straight away, you will lose your right to cancel once supply begins. This does not affect your rights if the digital product is faulty or not as described.

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Birthday Cards

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Q: What size are the birthday cards?
Our birthday cards are A5 (14.8 × 21 cm).

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Q: What material are the birthday cards made from?
They are printed on 300gsm card stock.

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Q: Do the cards come with envelopes?
Yes. Each birthday card comes with a C5 white envelope (16.2 × 22.9 cm).

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Q: Will the colours look exactly like the pictures?
We aim to represent colours as accurately as possible. However, slight variations may occur between printed products and what you see on screen.

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Empowerment Journals

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Q: What size are the journals?
Our journals measure 6 × 9 inches.

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Q: Who are the Colourfully Black journals designed for?
Our guided empowerment journals are created especially for Black children aged 8–12. I Define Me! is designed for Black young people aged 12–17.

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Q: How long do the journals last?
Each journal provides 90 days of journalling.

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Q: What is inside the guided empowerment journals?

The journals include:

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• Daily affirmations to read, recite and write back.

• Thoughtful prompts for gratitude, self-reflection and joy.

• Inspiring facts and quotes from influential Black leaders and achievers.

• Creative spaces for writing, drawing and self-expression.

• Weekly reflections to recognise achievements and think about the week ahead.

• Parent/Carer entries for personal messages of love, encouragement and pride.

 

Q: What is I Define Me!?
I Define Me! is our self-directed empowerment journal for Black young people aged 12–17. Rather than being given affirmations, young people are encouraged to create their own, giving them space to explore who they are, recognise their strengths and define themselves in their own words.

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Q: What is the focus of the journals?
Our journals are designed to encourage confidence, positive self-belief, self-expression, gratitude and a strong sense of identity.

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Delivery & Returns

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Q: How much does UK delivery cost?
Standard UK Delivery is £2.99 on orders under £30.

Standard UK Delivery is free on orders over £30.

Any other available delivery options and charges will be displayed at checkout.

 

Q: How long does UK delivery take?
Standard UK Delivery is normally 2–3 working days after dispatch. Delivery times are estimates and may occasionally be affected by postal or courier delays.

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Q: Do you deliver internationally?
Yes. We deliver to selected international destinations. Available destinations, delivery costs and estimated delivery times will be displayed at checkout.

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International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

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Q: Will I receive tracking information?
Where tracking is available for the delivery service used, tracking details will be provided in your dispatch confirmation email.

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Q: Can I return a product?
Eligible non-personalised physical products can normally be returned if you notify us within 14 days of receiving your order. You then have a further 14 days to return the item.

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Unless the item is faulty, damaged or incorrect, you are responsible for the cost of returning it.

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Q: Will my original delivery charge be refunded?
Where you exercise your statutory right to cancel an eligible order, your refund will include the cost of our standard delivery service where applicable. If you chose a more expensive delivery option, the additional cost is not normally refundable.

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Q: Can I return a personalised product?
Personalised or custom-made products cannot normally be returned simply because you have changed your mind.

This does not affect your rights if the product is faulty, damaged, incorrect or not as described.

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Q: What if my order arrives damaged or faulty?
Please email hello@colourfullyblack.com with your order number and, where appropriate, photographs showing the problem. We will arrange an appropriate solution.

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Accounts & Orders

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Q: Do I need an account to place an order?
No. You can check out as a guest. You will need to provide the information necessary to process and deliver your order and send your order confirmation.

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Q: What if I forget my password?
Select “Forgot Password” on the login page and follow the instructions sent to your email address.

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Q: Can I see my previous orders?
If you have a customer account, your previous orders can be viewed in the Orders section of your account.

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Q: Can I manage saved payment details?
If this feature is available through your Wix customer account, you can manage eligible saved payment methods through your account.

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Still Have a Question?

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We hope you've found what you're looking for. If you have any other questions, please contact us at hello@colourfullyblack.com , we'd be happy to help.

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